Business presentation skills
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A one-day presentation skills training course which can be tailored to your needs, with practical exercises aimed at substantially improving your presenting and public speaking techniques.
Team building
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The broad aim of this course is to create and maintain positive workplace relationships.
Enhancing and managing team performance
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Most managers only think about performance once a year when they have to conduct annual appraisals for their direct reports, or when things are going poorly.
Conflict management
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Conflict situations are common in the work situation. It is thus important for managers to become familiar with the principles, processes, and techniques of conflict management and negotiations.
Introduction to leadership
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The purpose of this course is to provide students with a fundamental knowledge of leadership and leadership styles.
Diversity in the workplace
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Workplace diversity refers to the variety of differences between people in an organisation. That sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more.
Manage business operations
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The broadest definition of business operations is that it focuses on the production of products and services which every organization, and each of its part, provide for customers.
Problem solving and decision making
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Much of what business managers and supervisors do is solve problems and make decisions and they are likely to do it by reacting to the problems.
Risk management
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Risk management helps identify and analyse potential issues that could arise during a project or process.
(+27) 73 465 4291
info@sparklingtouch.co.za
Address: 417 Anton Lembede
Sangro House Building
Office 1312
Durban Central
Newcastle Branch
Office No: 02
33 Voortrekker Street
Newcastle
2940
